Yes! We offer a 100% money-back guarantee. Just email us at info@mysticrootscreations.com and return the product within 14 days of delivery (shipping costs not included).
Unfortunately, we cannot accept returns for subscription orders once they have shipped. However, you can adjust or cancel your subscription before it ships.
All orders ship within 1-3 business days. If you qualify for free shipping, we’ll choose the best shipping method to get your order to you as quickly as possible.
Yes! We carefully package our organic skincare products using eco-friendly materials to reduce our environmental impact.
No, refunds are for the product cost only. Shipping fees are non-refundable.